Privacy Policy — Naseeb Introduction Naseeb places the highest importance on user privacy and is committed to protecting personal data in line with strong technical and ethical standards and applicable regulations in the Kingdom of Saudi Arabia. This policy explains how we collect, use, store, protect, and share data, as well as your rights. By creating an account or using any Naseeb services, you agree to this Privacy Policy. 1) Data We Collect a) Basic account data Mobile number and/or email address (as applicable) Name and account identifiers Date of birth (where needed for eligibility) Nafath verification data: used for verification only. We do not store raw National ID data for Nafath verification purposes. b) Optional profile data (only if you choose to provide it) City/region Photos you choose to upload Any information you add to your profile or submit through in‑app requests c) Automatically collected technical & usage data Login/logout records and timestamps Pages and features used inside the app General in‑app interactions related to requests and service flows Device and app data (device type, OS version, app version, language) Crash/performance logs (when enabled) d) Location data (only with permission) If you grant permission while using the app, we may access location to: show your location on the map (if you choose) display nearby services and improve map results You can deny location permission and still use the app, though map‑related features may be limited. 2) How We Use Your Data We use data strictly to: operate the app and deliver services reliably verify identity and authenticate accounts via Nafath enable map features and “nearby services” (with permission) manage and track in‑app requests and their statuses communicate with you about your account, requests, or important updates improve quality, performance, and user experience detect, prevent, and respond to misuse, fraud, or security incidents respond to your inquiries and complaints 3) Sharing With Third Parties We do not sell personal data. We do not share personal data with advertisers for marketing purposes. We may share limited data with essential technical service providers (e.g., hosting, maps, notifications) under strict confidentiality and security obligations. We may disclose data when required by lawful requests from authorized government entities in Saudi Arabia, in accordance with applicable laws. 4) Security & Protection We apply reasonable and appropriate security measures, which may include: HTTPS encryption in transit protection of sensitive data (where applicable) access controls and least‑privilege permissions monitoring for suspicious or unauthorized activity periodic security reviews and updates 5) Data Retention We retain personal data as long as your account is active or as needed to provide services. If you request account deletion, we delete or anonymize data within a reasonable timeframe, subject to legal/regulatory requirements. Certain data may be retained longer when required by law or to protect users and the platform from abuse. 6) Your Rights You may request to: access the personal data we hold about you correct inaccurate information delete your account and associated data (subject to legal requirements) object to certain processing you consider unlawful (where applicable) request a copy of your data for portability (where applicable) To exercise these rights, contact us through the “Contact Us” section in the app. 7) Cookies & Tracking (Web only) If a web version is used, cookies or similar technologies may be used to improve functionality and save preferences. You can control cookie settings in your browser. Blocking cookies may affect some features. 8) Children & Minors Naseeb is intended for adults. We do not allow registration by minors. If we learn a minor has registered, we take appropriate action, including removing the account. 9) Messages & In‑App Communications In‑app communications are treated as confidential. We do not access private communications except when needed to investigate a report, enforce policies, ensure safety, or comply with legal obligations. Logs may be retained for a limited period for security and safety purposes. 10) Updates to This Policy We may update this policy to reflect changes in services, security practices, or legal requirements. Material changes will be communicated through an in‑app notice or other appropriate channel. Continued use after updates means acceptance of the revised policy. 11) Contact Us For any privacy‑related inquiry, request, or complaint, contact us via “Contact Us” in the app. We aim to respond within a reasonable timeframe.